Payment Report in Seller Account

Payment Report in Seller Account

Greetings from Carrefour Marketplace!

Thank you for contacting us.

Through your email, we understand that you need the payment details for **** payment cycle.

We are glad to inform you that you can now download the payment details from your Carrefour Seller Account. Please follow the steps below to find your payment reports:

•Click on Login (ACCESS YOUR SELLER ACCOUNT button available on the right-hand side of the page)
•Enter the registered email & password
•Click on "Reports"
•You will see all the payments available for your seller account.
•Click on download to get your reports

Please write back to us with the screenshot of the error if you face difficulties in accessing the payment report.

If you have any further questions or need any support, we request you to contact seller support in a new ticket. You can contact seller support with the steps below:

• Go to the seller page link: - https://marketplace.carrefouruae.com/login  
• Enter your login Email address and password   
• Please click on the “Contact us” tab through which you can open a new case.  
• Choose “Reason” and “Sub Reason”.  
• Click on “Create”. 

A request will be logged and will be reviewed by our support team.  

Feel free to reach out to us if you have any concerns. 

Regards, 
Carrefour Seller Support Team 

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