Greetings from Carrefour Marketplace!
Thank you for contacting us.
We acknowledge your concern regarding the delay in updating the payment report. We sincerely regret the inconvenience this has caused.
The delay is due to ongoing system upgrades, which our team is prioritizing to ensure a quick resolution. While we cannot provide an exact timeline for when this will be fixed, please rest assured that once the issue is resolved, your payment report will be updated accordingly. All sellers will be notified via their registered email once the update is complete.
We understand the critical nature of timely financial reports and deeply regret any disruptions this may have caused. Thank you for your patience.
If you have any further questions or need any support, we request you to contact seller support in a new ticket. You may give reference of this ticket in the new ticket.
Regards,
Carrefour Marketplace Team