Order Cancellation Request

Order Cancellation Request

Greetings from Carrefour Marketplace!
 
Thank you for contacting us.
 
Through your email, we understand that you need assistance with the cancellation of the Order *****.
 
As per Carrefour Order Cancellation policy, order is not eligible for cancellation.
 
As communicated through email reminders, a penalty equivalent to the product's commission will be imposed for each cancellation or rejection of an order. The responsibility of maintaining up-to-date stock levels to ensure 100% fulfilment lies with the seller. Please review your inventory and ensure that offers and stock levels are updated to avoid any cancellations.
 
Tips to Avoid Cancellation:
Ensure 100% fulfillment of orders by keeping your stock updated.
Ship orders within 24 hours; if not picked up within this timeframe, contact seller support immediately.
Adjust the 'Time to Ship (Days)' according to your business framework(If applicable)

For further details, check the help section:
 
If you have any further questions or need any support, we request you to contact seller support in a new ticket. You may give reference of this ticket in the new ticket.
 
Regards,
Carrefour Marketplace Team

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