Greetings from Carrefour Marketplace!
Thank you for contacting us.
Through your email, we understand that you need assistance with the payment for your account.
We would like to inform you that as per our records, there is a negative balance for your account of AED (amount). Carrefour is utilizing the positive balance(payment for the fulfilled orders) for the recovery of the amount that you owe to Carrefour. For your reference, we have attached the payment details in this email.
Note- the amount in () shows the negative balance for your account. Carrefour will utilize the positive balance, if you are making any sales in the future. If you are not making any sales, the amount must be paid to Carrefour via Cheque or Bank transfer.
If you have any further questions or need any support, we request you to contact seller support in a new ticket. You may give reference of this ticket in the new ticket.
Regards,
Carrefour Marketplace Team