Remove negative feedback

Remove negative feedback

Greetings from Carrefour Marketplace!

Thank you for contacting us.

Through your email, we understand that you need assistance with removing the feedback for the Order ****.

In reference to your concern regarding the feedback, we would like to inform you that our compliance team reviews the feedback and anything not as per the guidelines is removed by the team. However, we will not be able to remove general/product related feedbacks.

If you have any further questions or need any support, we request you to contact seller support in a new ticket. You may give reference of this ticket in the new ticket.

Regards,
Carrefour Marketplace Team

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