Greetings from Carrefour Marketplace!
We understand your concern is regarding compensation for the order XXXX as it is [Issue such as incorrect category]
We have worked in partnership with the concerned team to fix the incorrect information for SKU xxX.
In regard to your compensation request, We like to share that we rely on the information provided to us in order to upload the feed to your account. We would like to inform you that our company cannot assume responsibility for any discrepancies or inaccuracies in the product content.
While we understand that errors can occasionally occur, it is crucial for our suppliers to ensure that the product content they provide is complete and accurate to the best of their knowledge. Our company will not be able to compensate for any costs or losses incurred as a result of inaccurate product content.
Thank you for your understanding and cooperation.
If you need more support or have any other questions, we request you kindly reach out to seller support in a new email or create a new ticket from the seller portal.
Regards,
Carrefour Marketplace Team
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