Compensation issued to seller for the returned unit
Greetings from Carrefour Marketplace!
Thank you for waiting patiently.
In reference to your concern regarding the return received for the Order 36755334451111-A, we have investigated the issue and determined to compensate you for the return. We have initiated a procedure to compensate you **%(excluding commission), i.e., AED ****. The compensation amount will be disbursed at the earliest.
We would appreciate your patience and understanding.
If you have any further questions or need any support, we request you to contact seller support in a new ticket. You may give reference of this ticket in the new ticket.
Regards,
Carrefour Marketplace Team
Related Articles
Returned product images
Greetings from Carrefour Marketplace! Thank you for contacting us. Through your email, we understand that you need assistance with the return received for the Order ****. We apologize for the inconvenience. We have reviewed your concern and the ...
LV seller listing creation request/denial
Greetings from Carrefour Marketplace! Thank you for contacting us for product creation. We would like to inform you that store re-activation is frozen and there is no set timeline for store activation. Unfortunately, we will not be able to proceed ...
Waiting on Seller no response.. Closing email
Greetings from Carrefour Marketplace! We have not received a response from you, hence, we have now closed this case. However, if this issue is not resolved, please write to us on a new ticket, and we will be glad to help you: • Go to seller page ...
Seller support daily updates
12 sep 2023 As per the update received in a team meeting regarding Incorrect information on the product page. Below are the detailed information: - In cases where sellers are complaining about wrong product details such as Category, product title, ...
Seller support Process updates
Update on 25 jan 2024 I hope you all are doing well. This email is in regard to the process updates discussed in today's meeting. Below are the details explanation. Inventory Managment Category updates •We have added , renamed and deleted some ...