New Seller Registration- Seller in Gated Category List

New Seller Registration- Seller in Gated Category List

Greetings from Carrefour Marketplace!

Thank you for contacting us.

Through your email, we understand that you need assistance with the activation of your Seller Account.

We would like to inform you that our onboarding team has determined that the category in which you are interested to sell your products on Carrefour are gated. Unfortunately, your account cannot be activated at this moment.

Thank you for your understanding and cooperation.
 
If you need more support or have any other questions, we request you to kindly reach out to seller support by following the steps below:
• Go to seller page link:- https://marketplace.carrefouruae.com/login
• Enter your login Email address and password
• Please click on the “Contact us” tab through which you can open a new case.
• Choose “Reason” and “Sub Reason”.
• Click on “Create”.
• A request will be logged and will be reviewed by our support team.

Regards,
Carrefour Marketplace Team

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