Seller Support contact number/Phone Support

Seller Support contact number/Phone Support

Greetings from Carrefour Marketplace,

Thank you for contacting us. 

Through your email, we understand that you need Seller Support contact number.

Currently, we support via emails and there is no phone number/support for seller support. We are happy to help you and we request you to write with the detailed issue on a new ticket so that we can assist you better. 

You can contact seller support with the steps below:

• Go to seller page link:- https://marketplace.carrefouruae.com/login
• Enter your login Email address and password
• Please click on the “Support” tab through which you can open a new case.
• Choose “What area do you need support on?” and “Sub Topic”.
• Please describe your problem and click on “Create”.
• A request will be logged and will be reviewed by our support team.

Regards,
Carrefour Marketplace Team

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