Store Reactivation Request- Manually Suspended by Performance Team

Store Reactivation Request- Manually Suspended by Performance Team

Greetings from Carrefour Marketplace!

Thank you for contacting us.

Through your email, we understand that you need assistance with the reactivation of your account.

As per the recent update received from the Performance Team, we would like to inform you that store reactivation is not being processed at this time.

We sincerely apologize for the inconvenience this may cause. Please be assured that we will communicate any changes to this policy should the process resume in the future.

We appreciate your understanding and cooperation.

If you need more support or have any other questions, we request you to kindly reach out to seller support by following the steps below:
• Go to seller page link:- https://marketplace.carrefouruae.com/login
• Enter your login Email address and password
• Please click on the “Contact us” tab through which you can open a new case.
• Choose “Reason” and “Sub Reason”.
• Click on “Create”.
• A request will be logged and will be reviewed by our support team.

Regards,
Carrefour Marketplace Team

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