Offers in review

Offers in review

Greetings from Carrefour Marketplace!

Thank you for contacting us.

Through your email, we understand that you need assistance with the offers stuck in review.

To activate the offers, please upload an offer feed for the listing stuck in review, with below-mentioned details:
- Product ID
- Product ID Type
- Offer Sku
- Price
- Condition
- Quantity
- update-delete - In this column, select 'update'.

To generate offer feed template, you can opt below mentioned steps:

1. Click on “My Inventory” and then click on “Import file”.
2. You then need to click on “Download template" in the offers section.
3. Fill in the above-mentioned details.

To upload the file, please go back to my inventory and click on "Import from file", select the file from the location where you saved it. Then, please select "Offer" in file content and leave input mode as "Normal" and click on import. File uploaded will be completed in the next 24-48 hours. Once the upload completes, the offer will go live on the detail page.

If you have any further questions or need any support, we request you to contact seller support in a new ticket. You may give reference of this ticket in the new ticket.

Regards,
Carrefour Marketplace Team

    • Related Articles

    • Rejected Offers

      Greetings from Carrefour Marketplace! Thank you for contacting us. Through your email, we understand that you need assistance with the rejected offers. We would like to inform you that '****' category is gated as per the Carrefour Marketplace policy. ...
    • Rejected Offers- Dangerous Goods

      Greetings from Carrefour Marketplace! Thank you for contacting us. Through your email, we understand that you are concerned about the rejected offers. We would like to inform you that 'Dangerous Goods' are restricted as per Carrefour Marketplace ...
    • Inactive Offers- Account in Pending Approval status

      Greetings from Carrefour Marketplace! Thank you for contacting us. Through your email, we understand that you need assistance with activating your offers. We would like to inform you that the listings are inactive as your account is not yet active. ...
    • Manual Suspension POA request- On Time Shipment Rate

      Greetings from Carrefour Marketplace! Thank you for contacting us. Through your email, we understand that you need assistance with the re-activation of your account. We would like to inform you that your account is suspended due to 'On-Time Shipment ...
    • Manual Suspension POA request- On-Time Acceptance Rate

      Greetings from Carrefour Marketplace! Thank you for contacting us. Through your email, we understand that you need assistance with the re-activation of your account. We would like to inform you that your account is suspended due to 'On-Time ...