Customer requested to postpone the delivery

Customer requested to postpone the delivery

Greetings from Carrefour Marketplace!

Thank you for contacting us. 

We understand that you wanted to update us on customer request to postpone the delivery for the Order *****.

We request you to ship your self-ship order as per customer's availability. 

Please note that POD needs to be uploaded while marking an order as delivered. Please follow the below steps to upload POD on the seller portal:-
- Click on manage orders
- Click on order id
- Click on Order confirm button
- Under the proof of delivery section, click on choose file
- Upload the POD
- Click on Confirm

If you have any further questions or need any support, we request you to contact seller support in a new ticket. You may give reference of this ticket in the new ticket.

Regards,
Carrefour Marketplace Team

    • Related Articles

    • Cash on Delivery(COD) for FBC sellers

      Greetings from Carrefour Marketplace! Thank you for contacting us. Through your email, we understand that you would like to enable Cash on Delivery for your account. We would like to inform you that Cash on Delivery feature is not available for ...
    • Alternate number details available/shared by SESU

      Greetings from Carrefour Marketplace! Thank you for contacting us. Through your email, we understand that you need alternate contact details of customer for the delivery of the Order We have checked and found the below mentioned alternate number of ...
    • Alternate contact details- Resolve(no alternate details found)

      Greetings from Carrefour Marketplace! Thank you for contacting us. Through your email, we understand that you need alternate contact details of customer for the delivery of the Order We have checked and found that there are no alternative contact ...
    • When will I get paid/Payment Cycle/Payment Disbursement

      Greetings from Carrefour Marketplace! Thank you for contacting us. We understand that you would like to know when the next payment will be disbursed to your account. We would like to inform you that payment is disbursed as per the payment cycle. The ...
    • Pouch Request

      Dear Team, Please arrange pouch bags of requested quantity for the mentioned seller. Details are as follows: Seller Name Address Phone number Quantity Reference Small Medium Large