Add secondary email to receive notifications from Carrefour

Add secondary email to receive notifications from Carrefour

Greetings from Carrefour Marketplace!

Thank you for contacting us.

We understand that you would like to add another email to your account for all the email notifications.

We would like to inform you that all email notifications are sent only to the primary email address. If you wish to change your primary email address. We need the details mentioned below:

- Reason for changing the email address.
- An email from the business owner along with authorization letter on company letter head duly signed that this email is no longer available, and you would like to replace it with the new email. 

If you wish to proceed with primary email change, kindly create a new ticket for primary email change with the above details.

You can create a new ticket to seller support by following the below steps:

• Go to the seller page link: - https://marketplace.carrefouruae.com/login
• Enter your login Email address and password
• Please click on the “Contact us” tab through which you can open a new case.
• Choose “Reason” and “Sub Reason”.
• Click on “Create”.

A request will be logged and will be reviewed by our support team.

Feel free to reach out to us if you have any concerns.

Regards,
Carrefour Seller Support Team


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